Privacy Policy

Privacy Notice – A1 Motorcycle Movers

Last updated: 1st January 2026.

A1 Motorcycle Movers (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Notice explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: A1 Motorcycle Movers

Contact email: a1motorcyclemovers@outlook.com

Telephone: 07788521732

Trading location: United Kingdom

For the purposes of data protection law, A1 Motorcycle Movers is the Data Controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

Customer Information

Name
Address (collection and delivery locations)
Email address
Telephone number

Vehicle Information

Motorcycle make, model, and registration number
Condition details
Photographs and/or video of the motorcycle taken before transport

Booking and Payment Information

Booking details
Invoices and payment records

3. Why We Collect Your Data (Lawful Basis)

Under UK GDPR, we must have a lawful reason for processing your data. We process your data for the following reasons:

Contractual necessity – to provide motorcycle transport services you have requested
Legitimate interests – to record vehicle condition, prevent disputes, and protect our business
Legal obligations – accounting, tax, insurance, and legal compliance

We do not rely on consent where another lawful basis applies.

4. Motorcycle Photographs and Images

4.1 We take photographs and/or video of motorcycles before loading to accurately record their condition.

4.2 These images are used solely for:

Condition reporting
Insurance purposes
Resolving disputes if they arise

4.3 Images are stored securely and are not used for marketing or shared publicly without explicit permission.

5. How We Use Your Personal Data

We use your data only where necessary to:

Arrange and carry out motorcycle transport
Communicate with you about your booking
Record vehicle condition
Handle insurance matters or complaints
Meet legal and regulatory obligations

6. Who We Share Your Data With

We do not sell your personal data.

We may share limited data only with:

Insurance providers (if a claim arises)
Accountants or HMRC (where legally required)
Law enforcement or regulators (if required by law)

All third parties are required to respect data protection law.

7. How We Store and Protect Your Data

7.1 Your data is stored securely using appropriate technical and organisational measures.

7.2 We take reasonable steps to protect data against loss, misuse, unauthorised access, or disclosure.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary:

Booking and invoice records: up to 6 years (for tax and legal reasons)
Motorcycle condition photographs: as long as reasonably necessary for insurance or dispute resolution

Data is securely deleted when no longer required.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (where legally permitted)
Restrict or object to processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

10. How to Make a Data Request or Complaint

If you wish to exercise your rights or have concerns about how your data is handled, please contact us first:

Email: a1motorcyclemovers@outlook.com

Telephone: 07788521732

If you are not satisfied, you have the right to complain to the Information Commissioner’s Office (ICO).

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time.

The latest version will always be available on request or on our website.